AD Ports Group has announced the launch of its Intelligence Headquarters (IHQ), an innovative AI-driven platform aimed at navigating the next phase of digital transformation within the organization. The initiative reflects the UAE’s commitment to becoming a leader in artificial intelligence, building on over two decades of strategic digital investments by AD Ports Group.
The new platform promises to deploy thousands of digital workers across 20 global workstreams, enhancing operational efficiency and improving customer service across the Group’s extensive portfolio, which includes ports, maritime, logistics, and economic cities. With this initiative, AD Ports Group reaffirms its status as a significant player in global trade.
“Over 20 years, AD Ports Group has grown from a local ports operator into a global trade enabler,” stated Captain Mohamed Juma Al Shamisi, the Managing Director and Group CEO of AD Ports Group. “With IHQ, we are building on our digital foundation and using AI to support our people and business growth.” This strategic move aligns with the UAE’s National Strategy for Artificial Intelligence, which seeks to bolster economic diversification and innovation.
The primary focus of IHQ will include key areas such as port and berth optimization, vessel arrival planning, software development, and talent acquisition. This multi-faceted approach aims to make AI operational on an enterprise scale, enhancing speed, accuracy, and decision-making across vital workstreams.
“IHQ will make AI operational at enterprise scale,” emphasized Mohamed Jamal-Eddine, the Group Chief Digital & Information Officer. “Artificial intelligence will improve speed, accuracy, and decision-making across critical workstreams.” The expected benefits are significant—not just for internal processes, but for customers and partners as well, enhancing overall service delivery and operational efficiency.
AD Ports Group has expressed confidence that IHQ will play a crucial role in expanding operational capacity while facilitating sustainable long-term growth through the wider adoption of AI technologies. As the landscape of global trade continues to evolve, the implications of such innovations could reshape not only how AD Ports Group operates but also set a benchmark for the industry at large.
For further details on the launch of the Intelligence Headquarters, visit the full article on Container News.
